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Preparing For Your Appointment

There are several things you can do to prepare for your in-office consultation. Below is a detailed list of what you can expect and how to be to be best prepared for your appointment.

To prepare for your appointment bring a list of any questions! Also, please bring any supplies that that you are currently using that we may need in order to help you reach your goals and devise a plan to meet your needs. For example: if you are supplementing, please bring the bottles and formula you are using; if you are pumping and have questions, please bring your pump. etc.

Appointment time:

Appointments can be made using our easy-to-use online scheduling system or by calling us directly at (563) 232-6551. We prefer to schedule your appointment time during which you anticipate your baby will be ready to feed. Any appointment cancellations must be made with a 24 hour notice for a full refund of any deposit.

Feeding your baby:

Please feed your baby 2-2 1/2 hours prior to your appointment. At the time of your consultation we would like baby to be approaching his or her usual feeding time. The consultation will go more smoothly if your baby is not overly hungry. This extra time will also allow us time to discuss your concerns and get a detailed history prior to the feeding.

Dress:

We ask that you and your baby wear comfortable clothing to your appointment.  Consider clothing options that are easy to wear while feeding your baby.

Education:

At the time of your appointment we will provide verbal and written education, breastfeeding tools (as needed), resources as well as hands on breastfeeding support.

Care plan:

At the time of your appointment you will be given a personalized care plan. Your care plan will include individualized instructions to help you reach your breastfeeding goals.

Physician information with your consent:

With consent your feeding assessment will be faxed to your baby’s primary and/or referring care provider. We will also discuss findings with your baby’s care provider on an as needed basis.

Paperwork:

All pre-consultation and new patient forms are available online under the ‘Forms and Documents’ section. Filling out paperwork online allows us to be well prepared for your consultation.  If you are unable to fill this paperwork out ahead of time we ask that you arrive 10-15 minutes prior to your scheduled appointment time to complete the required paperwork. Consents to treat you and your baby will be signed at the time of your appointment.

Payment:

We require a $15 deposit to schedule consultations online. This deposit will be deducted from the cost of your consultation when payment is collected. Payment is due in office at the time of your appointment by cash or credit card with the exception of e-consultations. When you schedule your appointment you will have the option to pay in advance via our secure payment portal. We also offer discounts for WIC and Military families with the proper identification. We accept Health Savings Accounts and Flex Spending cards as well as, all major credit cards (Visa, MasterCard, Discover, and American Express).
If you are in need of our services and have concerns about cost please contact us. We will arrange a solution to best meet your lactation needs. We do not want to turn away anyone who needs our help!

Insurance coded bill:

We do not bill insurance on your behalf. However, we will provide you with an insurance coded super bill and receipts along with instruction on how to submit to your insurance for reimbursement. Many insurances do cover lactation care but we cannot guarantee that our services will be covered. Some families choose to use funds from Health Savings Accounts or Flex Spending Accounts to cover the costs of their visit. We encourage you to contact your insurance provider, explore your options, and see what coverage they provide.

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